About Us

Lori Kistner founded Atlantic Coast Settlement Services (ACSS) in 2003 with a unique approach to real estate closings. Before she opened ACSS, Lori saw that many of the title and escrow companies left much to be desired. She decided to create ACSS with one main focus: customer service.

We understand that communication is important, which is why you will always be able to reach a live person to assist you with any questions. Our company policy is to return any voicemail, email or other message within two business hours. The relationships with our clients are of upmost importance, and we will ensure that you have a smooth and informed closing transaction.

ACSS has provided escrow and closing services in the Commonwealth of Virginia for over fourteen years. As your settlement agent and title insurance company, we will coordinate all of the necessary paperwork throughout your purchase, sale, or refinance transaction. With over 55 years of combined experience in residential real estate, ACSS is committed to making your entire real estate buying/selling process easier from the moment you sign your contract, and our commitment to customer service extends beyond the closing table.

Preparation and service are at the foundation of your real estate closing. ACSS is committed to providing you with the information and guidance you need. We will walk you through the entire process, and we will treat all of our clients with the same level of respect and service, whether you are a first-time home buyer or a seasoned investor. We want to be the last, best step to making your dream come true.